Returns & Exchanges
At DR.DENT, we want you to be completely satisfied with your smile. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email with your order number and reason for return to receive a Return Authorization.
- 2.Prepare Your Package
Securely pack the items in their original, unopened packaging to ensure they are protected during transit back to our warehouse.
- 3.Ship the Items
Affix the provided return label or use a tracked shipping service to send the package to the address specified in your return instructions.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.